Privacy Policy
Go Invest Smart is committed to protecting your privacy and handling your personal information in a responsible and transparent manner. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the National Privacy Principles (NPPs).
1. Our Commitment to Privacy
We respect your right to privacy. Any personal information we collect is used solely to assist our clients with their personal goals and to deliver our property investment education and advisory services. We do not sell, rent, or trade personal information.
2. What Personal Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including but not limited to:
Your name and contact details (such as email address and phone number)
Basic personal and financial information relevant to your property investment goals
Information you provide during enquiries, consultations, or through our website
Any other information you choose to share with us in connection with our services
We collect information lawfully and fairly, and where possible, directly from you.
3. How We Collect Personal Information
Personal information may be collected when you:
Contact us via our website, email, phone, or social media
Submit an enquiry or book a consultation
Participate in meetings, calls, or correspondence with us
Use our website or online forms
4. How We Use Your Personal Information
We only use personal information for purposes directly related to our services, including to:
Understand your goals and circumstances
Provide property investment education, research, and guidance
Communicate with you about our services
Improve our services and client experience
Meet legal and regulatory obligations
We do not use personal information for unrelated purposes.
5. Disclosure of Personal Information
We may disclose personal information only where necessary and appropriate, including:
To third parties who assist us in delivering our services (such as licensed real estate agents, professional advisers, or service providers), where required
Where disclosure is required or authorised by law
With your consent
We take reasonable steps to ensure any third parties handle your information securely and in accordance with privacy laws.
6. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes secure storage systems and restricted access to personal information.
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, incomplete, or out of date.
To make a request, please contact us using the details below.
8. Cookies and Website Use
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. These do not identify you personally unless you choose to provide personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.
10. Contact Us
If you have any questions, concerns, or requests relating to your privacy or this Privacy Policy, please contact us via email at info@goinvestsmart.com.au.